Start a new topic

Can't login to my previous account

Hello,


I can't have access to my previous account so I can't finish the translation work I was doing. In both accounts my user name is Raquel Dutra Rodrigues.

Could you please help me merging the two accounts or helping me have access to my prior account again?


Thank you,


Raquel Dutra Rodrigues


1 person has this problem

 Thank you for reporting this, Raquel.


I have created ticket #80787 from your post, and you should have received an email notification about it. The ticket will go to tech staff, who can address your issue.


Best,


Claude Almansi

Hola equipo Amara


Tenia una cuenta enlazada a mi mail de Google (kraren) por alguna razón se creo una segunda cuenta con el mismo mail (kraren2) . Ahora no puedo acceder a mi primera cuenta donde están mis subtitulos previos, trate de eliminar la segunda cuenta pero no funciono, tampoco me deja reestablecer contraseña.


Quisiera que me ayudaran a eliminar kraren2 y volver a tener acceso a mi cuenta inicial.


Muchas gracias

Login or Signup to post a comment