When you need to report an error... : Participatory Culture Foundation

When reporting and error, please include your log files and database to help us track down the issue.

Log files

If Miro is running, the Diagnostics dialog in the Help menu will show you where the log files are located.

Otherwise:

You may have to unhide the Local Settings / Local directories.

Go to Control Panel > Folder Options
Open the View tab
Toggle the Hidden files and folders radio button such that Show hidden files and folders is selected.

Log files for Windows XP:

C:\Documents and Settings\<username>\Local Settings\Temp\miro.logC:\Documents and Settings\<username>\Local Settings\Temp\miro-downloader.log

Log files for Windows Vista and Windows 7:

C:\Users\<username>\AppData\Local\Temp\miro.logC:\Users\<username>\AppData\Local\Temp\miro-downloader.log

Log files are located in:

/Users/<username>/Library/Application Support/Miro/dtv-log/Users/<username>/Library/Application Support/Miro/dtv-downloader-log

Log files are probably located in:

~/.miro/miro.log~/.miro/miro-downloader.log

If you don't use PCF-built packages, then the locations of the log files will be wherever the packager put them.

If Miro is running, the Diagnostics dialog in the Help menu will show you where the database is.

Windows XP:

C:\Documents and Settings\<username>\Application Data\Participatory Culture Foundation \Miro\Support\sqlitedb

Windows Vista and Windows 7:

C:\Users\<username>\AppData\Roaming\Participatory Culture Foundation\Miro\Support\sqlitedb

/Users/<username>/Library/Application Support/Miro/sqlitedb

Probably at:

~/.miro/sqlitedb