Managing Subtitle Requests on your Amara Team
If your team uses subtitle requests, you can manage which subtitles are created in your team. You must request a subtitle language for assignments to be available to your team members.
If your team does not use subtitle requests, team members are welcome to create new subtitles and edit subtitles at any time. Go to your Team > Requests page to check if subtitle requests are an available option in your team.
If your Team page has a Requests tab, that means that a Manager, Administrator, or Owner must request subtitles for a video before team members can start working on subtitles.
If you only see videos, then your team does not have subtitle requests available as an option. Team owners can contact firstname.lastname@example.org to upgrade.
Go to the Videos tab of your team page
Select the videos you want to create subtitle requests for by checking the boxes to the left of the videos
Click the Create request button from slide-up menu at the bottom of the screen
Creating subtitle requests if you know the video title
If you already know your video title, you can also create requests from the Requests tab.
Go to the Requests tab of your team page.
Track progress and manage subtitle requests for a video
Managers, administrators, and owners can track subtitle progress and manage all subtitle requests in the Requests page.
Use checkboxes to select subtitle requests and perform management actions. You can also sort and filter to monitor subtitle requests based type, language, due dates, and more!
To view and manage all subtitle requests for a single video, select “Manage requests for this video” from the drop-down menu on the right.
Every row in the subtitle request list for a video shows the language, current status, and current assignment for each request.
You can make changes to a request by selecting the checkboxes to the left of the language link and then clicking your desired in the slide-up menu.
Click the language link on the left to view the subtitle transcript, revision/syncing history, and comments for the subtitles in that language.
Click the team member links to the right to view your team member’s profile page, which lists their previous activity, languages, and teams.
Note: The “Set teams” button is only available if you are an Administrator or Owner of two or more Amara teams.
Managers, admins, and owners can edit completed subtitles by clicking the “Edit subtitles” link on the page for that set of subtitles.
Clicking Edit subtitles will take you into the Amara Editor.
View subtitle activity and download subtitles
Visit a page for a set of subtitles to download the subtitles, compare revisions, check subtitle information and activity.
Two ways to get to the page for a set of subtitles:
Go to Requests > Click on the subtitle language
Go to Videos > Click on the video > Select the subtitle language
View subtitle details, edit subtitles, or follow for updates:
Subtitles shows current subtitles and their timestamps
Subtitles Info shows video information
Activity shows all activity by team members
Subtitle Notes shows notes by team members in the Amara Editor
Sync History shows the status of subtitle export attempts to the video’s hosting site
View current progress or compare two revisions of subtitles:
Download completed subtitles to your computer (in SBV, DFXP, VTT, SRT, TXT, or SSA formats)
View assignments completed for this set of subtitles
Delete revisions or change the subtitle language if needed
Compare two revisions at a time
You can automatically import subtitles to edit on Amara from video hosting sites. Learn more about Amara Team Integrations with the following support articles:
Note: You can choose to import automatically generated captions from YouTube videos when you set up your team integration.
Create subtitle requests automatically or generate missing requests to speed up your team workflow!
You must be an administrator or owner of an Amara Team to create subtitle requests automatically when videos are imported.
Go to Team > Settings tab > Workflows page
Auto-create subtitle requests for transcription
Auto-create subtitle requests for translation in multiple languages
Translation assignments will be available to team members after transcription is complete
Apply auto-create settings to existing videos
If unchecked, auto-create settings only apply to newly uploaded videos, not videos already on team
Click the Save Changes button to finalize your auto-creation settings.
If you are an administrator of two or more Amara Teams that allow subtitle requests, you can create collaborative workflows between your teams that help boost the quality of your subtitles.
Note: You cannot use teams that do not allow subtitle requests in a multiple-team workflow.
How can I use multiple Amara teams in my workflow?
Add your videos
Create subtitle requests
Set Work team (required)
Set Evaluation teams (not required)
Evaluate subtitles created in Work team
You are not required to set an Evaluation team
You can set up to 3 Evaluation teams
Get started on your Source Team
Add Videos to your Source Team
The team where you import your videos is called the Source Team. This is where your workflow starts and where all completed subtitle requests will return.
There are several ways to add videos to your Amara Team:
Team Videos tab
Team Settings > Feeds
With the Amara API. Amara provides a REST API to interact with the site. Please contact us at email@example.com if you’d like to use the Amara API for commercial purposes.
Learn more about how to add videos to your Amara Teams.
Creating and Sending Subtitle Requests
You can create subtitle requests for one or more videos in multiple languages in the Requests tab of your Source team. Read this article about managing subtitle requests.
You must choose a Work team when you create a subtitle request in your Source team. The default work team is the Source team. Click the dropdown menu and select another team if you want to send an outgoing request.
The Work team completes transcription, translation, review, and approval. When all assignments are completed, the subtitle returns to the Source team.
If you would like another team to evaluate the quality of the Work team’s subtitles, you can add up to 3 Evaluation Teams.
Check the status of subtitle requests, outgoing requests, incoming requests, and evaluations in the Requests tab of your Amara Team.
Note: Members of one team cannot work on outgoing requests sent to another team.
You also have the option of adding up to 3 Evaluation teams to your workflow. Evaluation teams review subtitles completed by the Work Team. If no Evaluation Teams are chosen, subtitle requests return to the Source Team after all assignments are completed by the Work Team.
The Evaluation team receives their assignment after the Work team has completed the subtitles. If no Evaluation team is chosen, completed subtitles are returned to the Source Team:
Important: Do not set the same team as both the Work team and Evaluation team. Do not add one team twice as an evaluation team. Both of these choices will stop the subtitle request from being created.
Admins and owners of Amara Plus and Amara Community teams can now order professional captions and translations from Amara On Demand in English, Spanish, French, Chinese Mandarin, Portuguese (Brazilian), Arabic (MSA), and Russian. Go to your team, click Subtitle Orders at the top of the page to choose your videos and request subtitles in the available languages. After you order subtitles, you can return to the Subtitle Orders page to check your order history or make new orders. Subtitles will be returned to your team when they are complete.
Thank you for your contributions to support an inclusive and accessible media ecosystem!
If you have any questions or suggestions, please share your feedback!
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