If you are having conversion or data issues, please check out our conversion matrix https://develop.participatoryculture.org/trac/democracy/wiki/ConversionMatrix, where you can see the commands we are using. Also, please try using ffmpeg to see if you get a better/different result.  If you are having problems with specific files, posting a link so we can download the video and try to reproduce the issue is a big help.

Also, feel free to add suggestions for the conversion commands in the Forum , as well as suggest a feature or a change to the software. Users can add votes to others’ ideas, and the development team will be checking the list before doing new releases.