Accounts and Payment

Who needs a paid account?
Projects that need over 500 videos, more than one administrator, or the ability to customize their site beyond logo and background (with custom CSS, a custo...
Wed, 28 Aug, 2013 at 2:02 PM
How does the free trial work?
Upon signing up for a paid account, we will request your payment information, but will not charge you for one month. Unless you cancel or change the level f...
Mon, 9 Mar, 2015 at 6:22 PM
Can I get the free trial if I upgrade later?
Yes! If you sign up for a free site you can always upgrade later, and you will still be eligible for your free trial.
Wed, 14 Nov, 2012 at 5:10 PM
What form of payment do you accept?
All transactions are handled through Paypal. You will need to make a Paypal account - if you do not have one, you will be guided through the process of creat...
Mon, 11 Mar, 2013 at 8:56 AM
Can I change plans in the future?
Yes! You can change plans at any time. Your site will immediately switch to the new plan. You will need to go through the Paypal process to adjust the cost.
Wed, 14 Nov, 2012 at 5:10 PM
How does payment work if I upgrade/downgrade?
If you already have a paid account and choose to upgrade to a higher level, you will create a new recurring payment through Paypal. We will then manually can...
Wed, 14 Nov, 2012 at 5:10 PM
What happens if I stop paying?
If you cancel the recurring payment at PayPal without setting up a new payment, we adjust your site to the Basic plan. If for some other reason we do not re...
Fri, 5 Dec, 2014 at 3:39 AM
Can you send me an invoice?
Paypal will send a receipt each month you are billed. If you need a specific contract or an SLA, please contact us about enterprise solutions -questions@miro...
Wed, 14 Nov, 2012 at 5:10 PM