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Suggestion: sticky discussions or perhaps separate board for frequent requests
To enhance organization, implementing sticky discussions for frequent requests on Amara would be beneficial. Users can easily add their specific cases, minimizing confusion. If that's not viable, a separate board like "Frequent Requests" could serve as an alternative, though user engagement might vary.
It would be advantageous to provide sticky conversations for frequent requests on Amara in order to improve organization. Users can minimize confusion by adding their own cases with ease.
I attempted to make this topic sticky, by editing my first post and following the instructions in https://support.freshdesk.com/support/solutions/articles/37606-setting-up-your-community-forums. The topic is now "marked as sticky", but it does not appear on top.
I'll look further into this issue.
Best
Claude
Claude Almansi
Hi,
In the former tenderapp.com help for Amara, there were multiple discussions for requests that could have been grouped. For instance, about:
So there could be sticky discussions for each of those types of frequent requests, where members would just add their specific case in the replies.
If sticky discussions can't be done here, then maybe a separate "Frequent requests" board could be made. But the problem with separate boards is that often, users don't really pay attention to their specificity (or at least, so it was in the tenderapp help).
Update: I just noticed that the How do I... discussion in the Help me, please! board is sticky. So sticky discussions would be preferable for each type of frequent reauests.